Redbank House is located in Cheetham Hill, approximately 5 minutes on foot from Manchester Victoria station and 10 minutes from Manchester city centre. The venue is also easily accessible by tram (Shudehill) and bus.

The building opens at 8.30 am and closes at 5 pm. If you need access before your session starts to set up equipment, arrange the room, or prepare materials, you are welcome to arrive as early as 8.00 am.

Yes. Redbank House staff will be on hand when you arrive to assist with directions, room access, equipment queries, and any other support you may need. If you have any accessibility requirements or specific needs that would benefit from additional assistance on arrival, please let staff know in advance so they can prepare accordingly.

Yes, we can provide catering from our dedicated supplier who offers options for a range of budgets, and can cater to most dietary requirements. We also offer tea, coffee and biscuits. Please contact us for options and pricing. 

Yes, Redbank House is fully wheelchair accessible throughout. It is a three-storey building, with a lift.

Yes. Step-free access is available from the building entrance through to the training room. No steps or level changes should present a barrier for wheelchair users or those with mobility aids along this route.

Yes. There is at least one accessible toilet on each floor of the building, meaning delegates will not need to travel between floors to access facilities. Please ask a member of staff on arrival if you need directions to the nearest accessible toilet to your session room.

Yes. A hearing loop (also known as an audio induction loop) is available at the venue, supporting delegates who use hearing aids with a T-setting. If you or a delegate requires use of the hearing loop, please inform Redbank House staff ahead of your session so this can be confirmed and set up appropriately.

To some extent, yes. The room has some capacity for adjusting lighting and sound to support delegates with sensory access needs, including those with autism, sensory processing differences, or conditions affected by light sensitivity. If you have specific requirements – for example, reducing overhead lighting, limiting background noise, or adjusting audio levels – please discuss these with Redbank House staff in advance so that the best possible arrangements can be made.

Room 1 is 114 sqm and seats up to 30 people in cabaret, theatre, or classroom layouts. It includes a private kitchen area and plenty of natural light – ideal for meetings, workshops, and training sessions.

Room 2 is the largest individual space, accommodating up to 40 people, or up to 60 people in a theatre layout when booked alongside Room 1. It is well-suited to conferences, seminars, or small exhibitions and product showcases.

Room 3 is 65 sqm and perfect for a meeting or classroom setting for up to 15 people.

Room 7 is 77sqm and can accommodate up to 20 people for a meeting and educational purpose.

Yes. Rooms can be arranged in a range of layouts, including theatre, cabaret, classroom, and boardroom styles. If you require a specific or non-standard layout, you can state your preference on the booking form or contact the team in advance, and they will do their best to accommodate your needs.

All training rooms come with access to a kettle, fridge, mircrowave and drinking water.

Yes. A presentation screen or projector is available in the training room, supporting the display of slides, videos, and other visual materials. Laptop computers are also available for presentation purposes. If you plan to use this equipment, it is recommended that you arrive during the set-up window to test your connection and ensure compatibility with your devices, if using.

All room hire packages include the following at no extra charge:

• Free Wi-Fi
• Projector and laptop
• Flip chart
• Speakers
• Admin support and printing services
• Breakout areas and kitchen access (included with Room 1 and Room 2 bookings)

Lunch and refreshments can also be arranged. Contact the team for catering options.

Redbank House is operated by the charity Disabled Living, and revenue from room bookings directly funds the charity’s broader initiatives and services. As a nonprofit, last-minute cancellations greatly affect our ability to sustain these activities, which is why we have the following cancellation policy:

More than 30 days’ notice: No fee

Less than 30 days’ notice: Full payment required

We thank you for understanding that these terms enable us to continue supporting Disabled Living’s mission.

Redbank House is open for room hire and enquiries Monday to Friday, 8:30am – 5:00pm. Room hire is available during these hours. Contact the team if you have requirements outside standard operating hours.

Yes. In addition to training and meeting rooms, Redbank House offers sensory rooms designed for children and adults with disabilities. These can be booked in one-hour slots — individually or for private groups — and cost £12.50 per service user (support workers and parents are free). Sessions must be booked in advance by calling 0161 214 5959.